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Frequently asked questions
Our services are designed for women, couples, and the Deaf and Hard of Hearing community. However, we are inclusive and welcome anyone seeking support for their mental health and well-being. At Empower, we specialize in providing therapy and coaching services for individuals aged 15 and older. Our focus is on empowering teens, young adults, and adults to navigate life's challenges and achieve emotional wellness.
We offer a range of telehealth services after in-person initial assessment, including individual counseling. Our telehealth services are designed to provide the same level of care and support as our in-person sessions.
At Empower, we currently accept the following insurance providers:
​Aetna Anthem Blue Cross Blue Cross Blue Shield Cigna Medical Mutual Meritain Molina Optum Optum VA UMR
CareSource United Behavioral Health United Healthcare Self-pay
If we do not accept your insurance at this time, please reach out to us! We’re happy to discuss our self-pay rates and find a solution that works best for you. Feel free to contact us with any questions about your coverage or payment options!
* As accrediting processes, this response may change. Please reach out directly if you have any concerns or specific questions!
We provide culturally competent care tailored to the needs of the Deaf and HH community, including therapy sessions conducted in American Sign Language (ASL), Deaf-friendly resources, and the use of assistive technologies.
You can contact us through our website’s contact form, email us at info@empowerhelp.com, or text/call us at 330-770-4870. Our office is located at 89 N. Main St, Poland, OH 44514.
Our office hours are Monday- Friday 9:00am- 5:00pm. We also offer flexible scheduling to accommodate different needs.